https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5349396#M587291 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760552">@Jagna</a>&nbsp;if the hub lights are not changing then it is most lijely poor WiFi coverage.&nbsp;Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Wed, 19 Aug 2026 07:05:50 GMT Chrisee 2026-08-19T07:05:50Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5349247#M587240 <P>I have recently got sky wifi in the 14th August, the connection keeps disconnecting and connecting again on my phone, how do I solve this?</P> Tue, 18 Aug 2026 20:15:13 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5349247#M587240 Jagna 2026-08-18T20:15:13Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5349396#M587291 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760552">@Jagna</a>&nbsp;if the hub lights are not changing then it is most lijely poor WiFi coverage.&nbsp;Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources.&nbsp;<BR /><BR />Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or buy your own wifi system and use that instead of the Sky hub's WiFi.</P> Wed, 19 Aug 2026 07:05:50 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5349396#M587291 Chrisee 2026-08-19T07:05:50Z https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5349538#M587335 <P>It is a small 1 bed room flat. New build.&nbsp;</P> Wed, 19 Aug 2026 09:45:10 GMT https://helpforum.sky.com/t5/Broadband/Connection-issues/m-p/5349538#M587335 Jagna 2026-08-19T09:45:10Z