https://helpforum.sky.com/t5/Broadband/WiFi-drops-out/m-p/5349286#M587249 WiFi not working for about 10 minutes , when doing a check on the app it says all ok but it isnt Tue, 18 Aug 2026 21:17:03 GMT CarolynFaz 2026-08-18T21:17:03Z https://helpforum.sky.com/t5/Broadband/WiFi-drops-out/m-p/5349286#M587249 WiFi not working for about 10 minutes , when doing a check on the app it says all ok but it isnt Tue, 18 Aug 2026 21:17:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-drops-out/m-p/5349286#M587249 CarolynFaz 2026-08-18T21:17:03Z https://helpforum.sky.com/t5/Broadband/WiFi-drops-out/m-p/5349291#M587251 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760591">@CarolynFaz</a>&nbsp;</P> <P>The app looks for issues in your area so if there are none then it might not show any issues if it is an issue with your line only so instead try running this line test instead:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>&nbsp;</P> Tue, 18 Aug 2026 21:30:46 GMT https://helpforum.sky.com/t5/Broadband/WiFi-drops-out/m-p/5349291#M587251 caesarome 2026-08-18T21:30:46Z