topic Re: Technician in Broadband

Technician

washedout — Tue, 18 Aug 2026 12:20:10 GMT

Im getting very frustrated. I was given a new router. It doesnt connect to my tv or laptop. Got talking to someone for over an hr on friday whom I gave my bank card details to pay for delivery of a new one. ( money which was said to be returned on delivery ) with a technitian arriving approx 2 hrs after the new router. I waited in all day yesterday and now today eigh no sign of either. How can I talk to a person?

Re: Technician

washedout — Tue, 18 Aug 2026 12:21:29 GMT

Oh and my emails for that account dont work so ive prob missed some stuff since the 14th

Re: Technician

TimmyBGood — Tue, 18 Aug 2026 13:06:45 GMT

@washedout wrote:
Got talking to someone for over an hr on friday whom I gave my bank card details to pay for delivery of a new one. ( money which was said to be returned on delivery ) with a technitian arriving approx 2 hrs after the new router.

Unfortunately that sounds extremely suspicious. I'm not aware of any support from Sky which would operate like that.

Re: Technician

Lucyliu2 — Tue, 18 Aug 2026 13:23:52 GMT

Very!

check your bank and block your card as soon as you can.