https://helpforum.sky.com/t5/Broadband/Sky-max-doesnt-improve-WiFi-singal/m-p/5348888#M587147 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760008">@AprilWT</a>&nbsp;wrote:<BR />I have sky max on my broadband account but the device that I plug in to improve my connect upstairs doesnt improve our WiFi singal at all. How do I remove this change from my account or get a better service?<HR /></BLOCKQUOTE><P><SPAN>You'll need to call to get the 2nd &amp; 3rd pods (if needed), they are delivered by an engineer who will find the best position for them.</SPAN></P><P>&nbsp;</P><P>The 1st pod should be halfway between the hub and wherever&nbsp;the signal is needed.<BR /><BR />Link for Sky WiFi Max<BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Tue, 18 Aug 2026 12:09:09 GMT Me134 2026-08-18T12:09:09Z https://helpforum.sky.com/t5/Broadband/Sky-max-doesnt-improve-WiFi-singal/m-p/5348813#M587129 I have sky max on my broadband account but the device that I plug in to improve my connect upstairs doesnt improve our WiFi singal at all. How do I remove this change from my account or get a better service? Tue, 18 Aug 2026 10:48:38 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-doesnt-improve-WiFi-singal/m-p/5348813#M587129 AprilWT 2026-08-18T10:48:38Z https://helpforum.sky.com/t5/Broadband/Sky-max-doesnt-improve-WiFi-singal/m-p/5348888#M587147 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760008">@AprilWT</a>&nbsp;wrote:<BR />I have sky max on my broadband account but the device that I plug in to improve my connect upstairs doesnt improve our WiFi singal at all. How do I remove this change from my account or get a better service?<HR /></BLOCKQUOTE><P><SPAN>You'll need to call to get the 2nd &amp; 3rd pods (if needed), they are delivered by an engineer who will find the best position for them.</SPAN></P><P>&nbsp;</P><P>The 1st pod should be halfway between the hub and wherever&nbsp;the signal is needed.<BR /><BR />Link for Sky WiFi Max<BR /><A href="https://www.sky.com/broadband/wifi-max" target="_blank">https://www.sky.com/broadband/wifi-max</A></P> Tue, 18 Aug 2026 12:09:09 GMT https://helpforum.sky.com/t5/Broadband/Sky-max-doesnt-improve-WiFi-singal/m-p/5348888#M587147 Me134 2026-08-18T12:09:09Z