bleep wifi

Magicles — Mon, 17 Aug 2026 14:05:22 GMT

Wifi very poor upstairs, last company Heybroadband was strong and instant all over the house. Please advise, or terminate contract. Its awful.

Re: bleep wifi

Me134 — Mon, 17 Aug 2026 14:11:47 GMT

@Magicles wrote:
Wifi very poor upstairs, last company Heybroadband was strong and instant all over the house. Please advise, or terminate contract. Its awful.

We're only other customers here I'm afraid, you'll need to phone or chat with Sky directly. Either 150 on a Sky broadband landline or Sky mobile or have a look at https://www.sky.com/help/articles/contacting-sky

Firstly, unplug the hub for 10 minutes and then reboot, hopefully a channel rescan will find a less congested wifi channel.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

To check on local outages.
https://www.sky.com/servicechecker

To run the local checker.
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)

Helpful articles that explain the basics.
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

Link for Sky WiFi Max
https://www.sky.com/broadband/wifi-max

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