Weak internet

Donna1710 — Mon, 17 Aug 2026 11:34:10 GMT

My internet is playing up. If I have the tv on watching Netflix and want to use my laptop on the internet, everything slows down. Web pages take ages to load and the TV will tell me there are problems with the internet. What do I do? I need the internet for work.

Re: Weak internet

caesarome — Mon, 17 Aug 2026 12:35:33 GMT

@Donna1710

A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

Alternatives are homeplugs or your own mesh network.

topic Weak internet in Broadband

Weak internet

Re: Weak internet