https://helpforum.sky.com/t5/Broadband/Picture-and-sound/m-p/5347541#M586811 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4758763">@Supersonic</a>&nbsp;wrote:<BR />Both picture and sound keep freezing on my TV, picture is grainy<HR /></BLOCKQUOTE><P>A bit more information would be needed I'm afraid. What platform, live channels, recordings, apps, how is the platform connected to the internet if streaming?</P> Mon, 17 Aug 2026 07:02:50 GMT Me134 2026-08-17T07:02:50Z https://helpforum.sky.com/t5/Broadband/Picture-and-sound/m-p/5347423#M586754 Both picture and sound keep freezing on my TV, picture is grainy Sun, 16 Aug 2026 21:18:41 GMT https://helpforum.sky.com/t5/Broadband/Picture-and-sound/m-p/5347423#M586754 Supersonic 2026-08-16T21:18:41Z https://helpforum.sky.com/t5/Broadband/Picture-and-sound/m-p/5347541#M586811 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4758763">@Supersonic</a>&nbsp;wrote:<BR />Both picture and sound keep freezing on my TV, picture is grainy<HR /></BLOCKQUOTE><P>A bit more information would be needed I'm afraid. What platform, live channels, recordings, apps, how is the platform connected to the internet if streaming?</P> Mon, 17 Aug 2026 07:02:50 GMT https://helpforum.sky.com/t5/Broadband/Picture-and-sound/m-p/5347541#M586811 Me134 2026-08-17T07:02:50Z