https://helpforum.sky.com/t5/Broadband/Broken-internet/m-p/5346796#M586487 <P>Yeah, nor the lanarkshire</P> Sun, 16 Aug 2026 10:31:12 GMT Fatherofgamers 2026-08-16T10:31:12Z https://helpforum.sky.com/t5/Broadband/Broken-internet/m-p/5346708#M586459 <P>My internet has been broken for 40 hours now. &nbsp; No devices can properly connect via WiFi, Ethernet connection completely dropped out last night and testing again has same issues. &nbsp;&nbsp;<BR /><BR /></P><P>Having run my own extensive diagnostics I can state that&nbsp;<SPAN>my Sky Broadband Hub with a good physical line and normal speed. The Hub can successfully ping 1.1.1.1, and normal web browsing works. However, two separate Xbox consoles have 100% packet loss on multiplayer and cannot sign into Xbox profiles. Both consoles work immediately when connected through mobile phone hotspots. A PS5 in the same house has also had NAT Type Failed. There are multiple similar reports from Glasgow/Scotland currently. This appears to be a Sky routing/packet-loss issue rather than a fault with my equipment.</SPAN></P><P>&nbsp;</P><P><SPAN>please advise resolution path</SPAN></P> Sun, 16 Aug 2026 09:33:17 GMT https://helpforum.sky.com/t5/Broadband/Broken-internet/m-p/5346708#M586459 Fatherofgamers 2026-08-16T09:33:17Z https://helpforum.sky.com/t5/Broadband/Broken-internet/m-p/5346715#M586464 <P>Are you in the west of Scotland? There's a lot of us with the same symptoms. Response from Sky so far is poor to out it nicely.</P> Sun, 16 Aug 2026 09:39:18 GMT https://helpforum.sky.com/t5/Broadband/Broken-internet/m-p/5346715#M586464 FiB1912 2026-08-16T09:39:18Z https://helpforum.sky.com/t5/Broadband/Broken-internet/m-p/5346796#M586487 <P>Yeah, nor the lanarkshire</P> Sun, 16 Aug 2026 10:31:12 GMT https://helpforum.sky.com/t5/Broadband/Broken-internet/m-p/5346796#M586487 Fatherofgamers 2026-08-16T10:31:12Z