topic Re: WiFi keeps disconnecting from devices in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-keeps-disconnecting-from-devices/m-p/5346637#M586420 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4757572">@Racheljones768</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sun, 16 Aug 2026 08:44:13 GMT -Heather- 2026-08-16T08:44:13Z WiFi keeps disconnecting from devices https://helpforum.sky.com/t5/Broadband/WiFi-keeps-disconnecting-from-devices/m-p/5345989#M586180 <P>Wifi hub keeps disconnecting from devices and then using mobile data. Signal seems poor off the WiFi box</P> Sat, 15 Aug 2026 13:54:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-disconnecting-from-devices/m-p/5345989#M586180 Racheljones768 2026-08-15T13:54:44Z Re: WiFi keeps disconnecting from devices https://helpforum.sky.com/t5/Broadband/WiFi-keeps-disconnecting-from-devices/m-p/5346637#M586420 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4757572">@Racheljones768</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;</P> <P>&nbsp;</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Sun, 16 Aug 2026 08:44:13 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-disconnecting-from-devices/m-p/5346637#M586420 -Heather- 2026-08-16T08:44:13Z