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    <title>topic Xbox &amp;amp; ps5 teredo problems in Broadband</title>
    <link>https://helpforum.sky.com/t5/Broadband/Xbox-amp-ps5-teredo-problems/m-p/5345940#M586162</link>
    <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am currently having issues with both gaming consoles (Xbox series X and PS5) in my home.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;i have a sky max SR213 hub&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;They have both been working fine and have had no internet issues up until a few days ago.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;on testing the network connection on the Xbox I am met with an error message saying cant get teredo IP address.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;i have tried every single fix i can find online for this and nothing has worked, I assume the PS5 is having the exact same issue as the xbox (the ps5 just returns an internet connection error)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;i have tried:&lt;/P&gt;&lt;P&gt;alternate ports on the xbox&lt;/P&gt;&lt;P&gt;changing DNS servers to 8.8.8.8 / 8.8.4.4 and 1.1,1.1 / 1.1.0.0&lt;/P&gt;&lt;P&gt;clearing the alternate mac address&lt;/P&gt;&lt;P&gt;completely power cycling the xbox / ps5 / router&lt;/P&gt;&lt;P&gt;restoring both the router and xbox to factory settings&lt;/P&gt;&lt;P&gt;enabling UPNP in router settings&lt;/P&gt;&lt;P&gt;putting the xbox in DMZ zone&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;i have no idea what else to try can anyone give advice&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 15 Aug 2026 13:02:04 GMT</pubDate>
    <dc:creator>JohnF15</dc:creator>
    <dc:date>2026-08-15T13:02:04Z</dc:date>
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      <title>Xbox &amp; ps5 teredo problems</title>
      <link>https://helpforum.sky.com/t5/Broadband/Xbox-amp-ps5-teredo-problems/m-p/5345940#M586162</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I am currently having issues with both gaming consoles (Xbox series X and PS5) in my home.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;i have a sky max SR213 hub&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;They have both been working fine and have had no internet issues up until a few days ago.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;on testing the network connection on the Xbox I am met with an error message saying cant get teredo IP address.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;i have tried every single fix i can find online for this and nothing has worked, I assume the PS5 is having the exact same issue as the xbox (the ps5 just returns an internet connection error)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;i have tried:&lt;/P&gt;&lt;P&gt;alternate ports on the xbox&lt;/P&gt;&lt;P&gt;changing DNS servers to 8.8.8.8 / 8.8.4.4 and 1.1,1.1 / 1.1.0.0&lt;/P&gt;&lt;P&gt;clearing the alternate mac address&lt;/P&gt;&lt;P&gt;completely power cycling the xbox / ps5 / router&lt;/P&gt;&lt;P&gt;restoring both the router and xbox to factory settings&lt;/P&gt;&lt;P&gt;enabling UPNP in router settings&lt;/P&gt;&lt;P&gt;putting the xbox in DMZ zone&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;i have no idea what else to try can anyone give advice&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 15 Aug 2026 13:02:04 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Broadband/Xbox-amp-ps5-teredo-problems/m-p/5345940#M586162</guid>
      <dc:creator>JohnF15</dc:creator>
      <dc:date>2026-08-15T13:02:04Z</dc:date>
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