https://helpforum.sky.com/t5/Broadband/Broadband-partially-working-authentication-login-failures-across-multiple-services/m-p/5345855#M586129 <P><SPAN>Our broadband connection is working, but authentication connections are failing across multiple unrelated services. Xbox login hangs after entering credentials and banking app gives a logged-out error. Both work immediately over mobile data. We’ve already rebooted the Sky Hub. There are also current reports of similar Sky issues in Glasgow/South Lanarkshire. Please check for a network-side routing, IPv6/MAP-T or MTU issue.</SPAN></P> Sat, 15 Aug 2026 12:08:23 GMT Spooh 2026-08-15T12:08:23Z https://helpforum.sky.com/t5/Broadband/Broadband-partially-working-authentication-login-failures-across-multiple-services/m-p/5345855#M586129 <P><SPAN>Our broadband connection is working, but authentication connections are failing across multiple unrelated services. Xbox login hangs after entering credentials and banking app gives a logged-out error. Both work immediately over mobile data. We’ve already rebooted the Sky Hub. There are also current reports of similar Sky issues in Glasgow/South Lanarkshire. Please check for a network-side routing, IPv6/MAP-T or MTU issue.</SPAN></P> Sat, 15 Aug 2026 12:08:23 GMT https://helpforum.sky.com/t5/Broadband/Broadband-partially-working-authentication-login-failures-across-multiple-services/m-p/5345855#M586129 Spooh 2026-08-15T12:08:23Z