https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345686#M586072 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3697640">@Landac11</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>&nbsp;</P> <P>If nothing shows it will be a case of contacting Sky to see what they suggest.</P> Sat, 15 Aug 2026 09:19:10 GMT caesarome 2026-08-15T09:19:10Z https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345614#M586035 My Internet keeps dropping out every 10-15 mins I have done all the checks and all the steps suggested and nothing helps Sat, 15 Aug 2026 08:40:12 GMT https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345614#M586035 Landac11 2026-08-15T08:40:12Z https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345670#M586062 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3697640">@Landac11</a>&nbsp;</P> <P>What you have tried ?</P> Sat, 15 Aug 2026 09:14:16 GMT https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345670#M586062 caesarome 2026-08-15T09:14:16Z https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345679#M586068 <P>Reset button, turning off at the wall, forgetting the WiFi from devices then re connecting them, I've tried the trouble shooting on the app but it says im all connected even though im not</P> Sat, 15 Aug 2026 09:16:38 GMT https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345679#M586068 Landac11 2026-08-15T09:16:38Z https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345686#M586072 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3697640">@Landac11</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P>&nbsp;</P> <P>If nothing shows it will be a case of contacting Sky to see what they suggest.</P> Sat, 15 Aug 2026 09:19:10 GMT https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345686#M586072 caesarome 2026-08-15T09:19:10Z https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345688#M586074 <P>Thankyou I will give it a try</P> Sat, 15 Aug 2026 09:21:13 GMT https://helpforum.sky.com/t5/Broadband/Connected-with-no-internet/m-p/5345688#M586074 Landac11 2026-08-15T09:21:13Z