Broadband Installation

TP221 — Sat, 15 Aug 2026 07:44:03 GMT

Hello,

I scheduled boradband installation for 8-1 this satuday the 15th August.

As my phone broke this week, i was unable to receive any text message confirmations of the appointment.

I am unable to log in to sky account via email as I do not have a sky ID. there is no information regarding my appointment on email / any information on how i can create a sky id. I am also unable to retreive my account by providing the last 6 digits of my bank account and last name.

How do I track / schedule my appointment if i cannot acces either my account or text message. is it possible to retrieve my information if i send my home adress to a help desk? is there a person i can speak to to resolve this issue?

Re: Broadband Installation

caesarome — Sat, 15 Aug 2026 09:16:15 GMT

@TP221

You will need to setup an ID to access information about this order:

https://www.sky.com/discover/sky-id-setup

topic Re: Broadband Installation in Broadband

Broadband Installation

Re: Broadband Installation