https://helpforum.sky.com/t5/Broadband/Installation-not-done/m-p/5344925#M585858 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4756650">@LauraOrnelas</a>&nbsp;</P> <P><SPAN>Auto compensation for delayed installation is explained in this link. It is applied 30 days after the installation is completed as a credit on your Sky Broadband account.</SPAN></P> <P><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>It's worth adding that Sky broadband discussed here is a domestic service and whilst Sky are apparently fine with its customers working from home using it for this purpose they won't receive any additional or quicker support.</SPAN></P> Fri, 14 Aug 2026 15:33:59 GMT Daniel0210 2026-08-14T15:33:59Z https://helpforum.sky.com/t5/Broadband/Installation-not-done/m-p/5344920#M585857 <P>My connection was suppose to be installed yesterday, but they couldn't! I work from home and for example today I had problem because of using signal to hotspot my internet.&nbsp;<BR /><BR /></P><P>I want to know if there is a temporary solution. Or the compensation that it was mentioned in the email for this situation.</P> Fri, 14 Aug 2026 15:27:35 GMT https://helpforum.sky.com/t5/Broadband/Installation-not-done/m-p/5344920#M585857 LauraOrnelas 2026-08-14T15:27:35Z https://helpforum.sky.com/t5/Broadband/Installation-not-done/m-p/5344925#M585858 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4756650">@LauraOrnelas</a>&nbsp;</P> <P><SPAN>Auto compensation for delayed installation is explained in this link. It is applied 30 days after the installation is completed as a credit on your Sky Broadband account.</SPAN></P> <P><A href="https://www.sky.com/help/articles/auto-compensation" target="_blank">https://www.sky.com/help/articles/auto-compensation</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>It's worth adding that Sky broadband discussed here is a domestic service and whilst Sky are apparently fine with its customers working from home using it for this purpose they won't receive any additional or quicker support.</SPAN></P> Fri, 14 Aug 2026 15:33:59 GMT https://helpforum.sky.com/t5/Broadband/Installation-not-done/m-p/5344925#M585858 Daniel0210 2026-08-14T15:33:59Z