Cancel broadband

Paige2026 — Fri, 14 Aug 2026 09:06:10 GMT

I want to cancel my sky as I've found a better provider

Re: Cancel broadband

GD1 — Fri, 14 Aug 2026 09:13:28 GMT

@Paige2026 You dont need to cancel, simply ask your new provider to switch you to them using One Touch Switching.

Cancelling and trying to switch at the same time will cause issues.

Re: Cancel broadband

Daniel0210 — Fri, 14 Aug 2026 09:33:49 GMT

@Paige2026
For broadband and Sky Talk subscriptions this link explains how to switch to an alternative broadband provider or the various methods to cancel completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge - Sky should notify you if you do and how much they’ll charge.
https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.

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Cancel broadband

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