Maintain a continuous connection

John8682 — Thu, 13 Aug 2026 10:39:11 GMT

The broadband speed is good. But there are very micro drops in connectivity which affect the both the tv and the ability to maintain a connection when doing tasks eg paying bills ordering stuff listening to a radio station

Re: Maintain a continuous connection

Brill+Gill — Fri, 14 Aug 2026 08:23:59 GMT

Hi @John8682, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Re: Maintain a continuous connection in Broadband

Maintain a continuous connection

Re: Maintain a continuous connection