topic Re: WiFi in Broadband https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5342668#M585349 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4753823">@Bozza67</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 13 Aug 2026 11:12:16 GMT caesarome 2026-08-13T11:12:16Z WiFi https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5342570#M585312 <P>WiFi keeps dipping out since last Thursday when there was an engineer working on the post at the back of the house, we have a new router and the issue still remains,&nbsp;</P> Thu, 13 Aug 2026 09:43:55 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5342570#M585312 Bozza67 2026-08-13T09:43:55Z Re: WiFi https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5342668#M585349 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4753823">@Bozza67</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 13 Aug 2026 11:12:16 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5342668#M585349 caesarome 2026-08-13T11:12:16Z