topic Re: Broadband connection issues in Broadband

Broadband connection issues

GrantHamlet — Thu, 13 Aug 2026 10:36:35 GMT

Hi. I've had a broadband issue all day. I have tried the online issue checker and it says there may be a problem. There is a problem. I can't connect any devices to the internet. I've tried to do it through online promos but to no avail. Can someone please give me a number for sky support so I can call someone? Many thanks. I'm in the uk. 🙏

Re: Broadband connection issues

Daniel0210 — Thu, 13 Aug 2026 10:41:49 GMT

@GrantHamlet

150 free from your Sky Talk landline.

Re: Broadband connection issues

GrantHamlet — Thu, 13 Aug 2026 10:42:47 GMT

Unfortunately I don't have a sky landline or a sky mobile

Re: Broadband connection issues

Daniel0210 — Thu, 13 Aug 2026 10:45:37 GMT

@GrantHamlet

For your information you do have a Sky Talk landline as it's bundled with your broadband package but you have chosen not to connect an actual handset which is fine and entirely your choice.

In the future if you have a cheap handset you only need to plug it in when you need to call Sky (dialling 150 free) if and when there's an issue.

The forum doesn't allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.

Re: Broadband connection issues

TimmyBGood — Thu, 13 Aug 2026 10:59:53 GMT

@Daniel0210 wrote:

@GrantHamlet

In the future if you have a cheap handset you only need to plug it in when you need to call Sky (dialling 150 free) if and when there's an issue.

Although that often isn't going to work so well if the broadband is actually out, and particularly once PSTN is discontinued.