topic Moved to Sky Max Hub - Poor WiFi in Broadband

Moved to Sky Max Hub - Poor WiFi

Jacqpringle — Wed, 12 Aug 2026 08:12:17 GMT

Just moved over to the new Sky Max hub as I had lagging issues on work Teams calls but if anything my signal is now worse.

I have 4 pucks spread out over the house but WiFi performance has dropped in 2 of the rooms and my teams performance even when in same room as router isn't great.

Testing process has poor signal for 2 pucks and my tv which is right next to router.

Re: Moved to Sky Max Hub - Poor WiFi

SuperMatt — Thu, 13 Aug 2026 07:39:38 GMT

Morning, @Jacqpringle. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141