topic Re: High MBPS but poor performance - lagging etc in Broadband https://helpforum.sky.com/t5/Broadband/High-MBPS-but-poor-performance-lagging-etc/m-p/5341595#M585075 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4752322">@JoshuaBrookes</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 12 Aug 2026 07:58:33 GMT Brill+Gill 2026-08-12T07:58:33Z High MBPS but poor performance - lagging etc https://helpforum.sky.com/t5/Broadband/High-MBPS-but-poor-performance-lagging-etc/m-p/5341023#M584952 <P><SPAN>I am getting high mbps but serious lag issues on my devices. I had no issues with BT with the exact same placements, usage and MBPS, but as soon as I changed to sky I had issues with buffering and lagging<SPAN class="">&nbsp;</SPAN></SPAN></P> Tue, 11 Aug 2026 12:29:46 GMT https://helpforum.sky.com/t5/Broadband/High-MBPS-but-poor-performance-lagging-etc/m-p/5341023#M584952 JoshuaBrookes 2026-08-11T12:29:46Z Re: High MBPS but poor performance - lagging etc https://helpforum.sky.com/t5/Broadband/High-MBPS-but-poor-performance-lagging-etc/m-p/5341595#M585075 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4752322">@JoshuaBrookes</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 12 Aug 2026 07:58:33 GMT https://helpforum.sky.com/t5/Broadband/High-MBPS-but-poor-performance-lagging-etc/m-p/5341595#M585075 Brill+Gill 2026-08-12T07:58:33Z