topic Re: Wifi down in Broadband

Wifi down

plisat58 — Tue, 11 Aug 2026 23:44:43 GMT

Anybody else's wifi gone down

F28 — Tue, 11 Aug 2026 23:47:57 GMT

Yep mine too

Dmstacey76 — Tue, 11 Aug 2026 23:51:13 GMT

And mine! It says on the app that everything is ok and we're connected but none of our devices are connecting.

zevo — Wed, 12 Aug 2026 00:09:24 GMT

Mine is doing this too, but I can connect and it says "no internet connection". Yet sky says everything is good

Philly04 — Wed, 12 Aug 2026 00:58:15 GMT

Yep, here too

gingerlottie25 — Wed, 12 Aug 2026 01:28:11 GMT

Yeah same here, I've just ran a speed test to my firestick......1.7.bps. Nothing is working this is unreal.

Philly04 — Wed, 12 Aug 2026 01:29:31 GMT

Its been out for hours now

Daniel0210 — Wed, 12 Aug 2026 04:35:30 GMT

All,

When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.