https://helpforum.sky.com/t5/Broadband/WiFi-keeps-cutting-out/m-p/5341216#M584998 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4752521">@jackdlaw</a>&nbsp;</P> <P>If you are on a fibre product then there is no 14 day training period.</P> <P>&nbsp;</P> <P>When this happens what do the lights do on your broadband hub so so any go out or flash ?</P> <P>&nbsp;</P> <P>Try going through this:</P> <P><SPAN><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></SPAN></P> Tue, 11 Aug 2026 17:10:00 GMT caesarome 2026-08-11T17:10:00Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-cutting-out/m-p/5341156#M584980 <P>Our WiFi keeps cutting out often throughout the day. I was told to wait until the first 14 days were done so it could finish testing the service but it is still happening. Can you please look into this and check from your side if you can see that keeps cutting out? Thanks&nbsp;</P> Tue, 11 Aug 2026 15:37:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-cutting-out/m-p/5341156#M584980 jackdlaw 2026-08-11T15:37:03Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-cutting-out/m-p/5341216#M584998 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4752521">@jackdlaw</a>&nbsp;</P> <P>If you are on a fibre product then there is no 14 day training period.</P> <P>&nbsp;</P> <P>When this happens what do the lights do on your broadband hub so so any go out or flash ?</P> <P>&nbsp;</P> <P>Try going through this:</P> <P><SPAN><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></SPAN></P> Tue, 11 Aug 2026 17:10:00 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-cutting-out/m-p/5341216#M584998 caesarome 2026-08-11T17:10:00Z