https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5339372#M584529 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4750616">@--cs</a>&nbsp;wrote:<BR />Wifi not working. Says authentication issue and wifi error when trying to use products. But sky app says no issues with wifi or broadband. I'm not able to use cos of issue/error<HR /></BLOCKQUOTE><P>If you're FTTP and have an ONT that the hub plugs into, turn off or unplug at the wall both ONT and hub. Leave for a minute and then turn the ONT back on and wait for all green lights. Once it's up and running, turn the hub back on. Obviously if not on FTTP just turn the hub off for a minute and back on.</P> Sun, 09 Aug 2026 07:33:07 GMT Me134 2026-08-09T07:33:07Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5339360#M584526 Wifi not working. Says authentication issue and wifi error when trying to use products. But sky app says no issues with wifi or broadband. I'm not able to use cos of issue/error Sun, 09 Aug 2026 07:13:57 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5339360#M584526 --cs 2026-08-09T07:13:57Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5339372#M584529 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4750616">@--cs</a>&nbsp;wrote:<BR />Wifi not working. Says authentication issue and wifi error when trying to use products. But sky app says no issues with wifi or broadband. I'm not able to use cos of issue/error<HR /></BLOCKQUOTE><P>If you're FTTP and have an ONT that the hub plugs into, turn off or unplug at the wall both ONT and hub. Leave for a minute and then turn the ONT back on and wait for all green lights. Once it's up and running, turn the hub back on. Obviously if not on FTTP just turn the hub off for a minute and back on.</P> Sun, 09 Aug 2026 07:33:07 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5339372#M584529 Me134 2026-08-09T07:33:07Z