https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338070#M584197 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4749141">@Peapodding</a>&nbsp;</P> <P>As stated earlier there is no advanced warning that essential maintenance is going to take place.&nbsp;</P> Fri, 07 Aug 2026 07:02:43 GMT Daniel0210 2026-08-07T07:02:43Z https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338013#M584173 no Internet no connection nothing working Thu, 06 Aug 2026 23:50:05 GMT https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338013#M584173 Yvonnebrimpong 2026-08-06T23:50:05Z https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338015#M584174 <P>Came here to say this! Sky app saying all is fine&nbsp;</P> Fri, 07 Aug 2026 00:05:34 GMT https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338015#M584174 Peapodding 2026-08-07T00:05:34Z https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338023#M584177 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4749137">@Yvonnebrimpong</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4749141">@Peapodding</a>&nbsp;<BR />You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of <STRONG>Sky customers helping other Sky customers </STRONG>with additional help from Superusers like myself. <BR /><BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Fri, 07 Aug 2026 04:11:51 GMT https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338023#M584177 Daniel0210 2026-08-07T04:11:51Z https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338068#M584195 <P>Thank you. I didn't know this as have only been with sky a few months. Seems a little slow that this info doesn't come up in the my sky app when there is scheduled maintenance.&nbsp;</P> Fri, 07 Aug 2026 06:56:29 GMT https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338068#M584195 Peapodding 2026-08-07T06:56:29Z https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338070#M584197 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4749141">@Peapodding</a>&nbsp;</P> <P>As stated earlier there is no advanced warning that essential maintenance is going to take place.&nbsp;</P> Fri, 07 Aug 2026 07:02:43 GMT https://helpforum.sky.com/t5/Broadband/no-Internet/m-p/5338070#M584197 Daniel0210 2026-08-07T07:02:43Z