https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5338016#M584175 My Internet isn't working light is red Fri, 07 Aug 2026 00:10:52 GMT Selin 2026-08-07T00:10:52Z https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5338016#M584175 My Internet isn't working light is red Fri, 07 Aug 2026 00:10:52 GMT https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5338016#M584175 Selin 2026-08-07T00:10:52Z https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5338022#M584176 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4749143">@Selin</a>&nbsp;<BR />You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of <STRONG>Sky customers helping other Sky customers </STRONG>with additional help from Superusers like myself. <BR /><BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Fri, 07 Aug 2026 04:10:23 GMT https://helpforum.sky.com/t5/Broadband/Internet-problems/m-p/5338022#M584176 Daniel0210 2026-08-07T04:10:23Z