https://helpforum.sky.com/t5/Broadband/New-Sky-Fibre-install-error-message-Connected-no-internet/m-p/5337841#M584115 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748841">@Woo10</a>&nbsp;</P> <P>When was you activation date ?</P> <P>What lights are lit on your broadband hub ?</P> Thu, 06 Aug 2026 18:36:14 GMT caesarome 2026-08-06T18:36:14Z https://helpforum.sky.com/t5/Broadband/New-Sky-Fibre-install-error-message-Connected-no-internet/m-p/5337753#M584090 <P>Connected no internet message&nbsp; on Sky Network after new fibre installation , , tried all the unplug and restart of hub and fibre box , no difference , help please&nbsp;</P> Thu, 06 Aug 2026 16:41:32 GMT https://helpforum.sky.com/t5/Broadband/New-Sky-Fibre-install-error-message-Connected-no-internet/m-p/5337753#M584090 Woo10 2026-08-06T16:41:32Z https://helpforum.sky.com/t5/Broadband/New-Sky-Fibre-install-error-message-Connected-no-internet/m-p/5337841#M584115 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748841">@Woo10</a>&nbsp;</P> <P>When was you activation date ?</P> <P>What lights are lit on your broadband hub ?</P> Thu, 06 Aug 2026 18:36:14 GMT https://helpforum.sky.com/t5/Broadband/New-Sky-Fibre-install-error-message-Connected-no-internet/m-p/5337841#M584115 caesarome 2026-08-06T18:36:14Z https://helpforum.sky.com/t5/Broadband/New-Sky-Fibre-install-error-message-Connected-no-internet/m-p/5338093#M584200 <P>Now sorted</P> Fri, 07 Aug 2026 07:38:39 GMT https://helpforum.sky.com/t5/Broadband/New-Sky-Fibre-install-error-message-Connected-no-internet/m-p/5338093#M584200 Woo10 2026-08-07T07:38:39Z