https://helpforum.sky.com/t5/Broadband/WiFi-box-no-light/m-p/5337700#M584079 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748654">@Mohammed36</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 06 Aug 2026 15:24:44 GMT caesarome 2026-08-06T15:24:44Z https://helpforum.sky.com/t5/Broadband/WiFi-box-no-light/m-p/5337560#M584024 <P>The tv is working but the WiFi isn't&nbsp;</P><P>there is no logit on the wifi box at all</P> Thu, 06 Aug 2026 13:09:40 GMT https://helpforum.sky.com/t5/Broadband/WiFi-box-no-light/m-p/5337560#M584024 Mohammed36 2026-08-06T13:09:40Z https://helpforum.sky.com/t5/Broadband/WiFi-box-no-light/m-p/5337700#M584079 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748654">@Mohammed36</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 06 Aug 2026 15:24:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-box-no-light/m-p/5337700#M584079 caesarome 2026-08-06T15:24:44Z