https://helpforum.sky.com/t5/Broadband/Not-be-put-on/m-p/5337697#M584077 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748776">@Kerry22367</a>&nbsp;wrote:<BR /> <P>and got arrived&nbsp;</P> <HR /></BLOCKQUOTE> <P>Sorry this makes no sense ?</P> <P>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 06 Aug 2026 15:22:44 GMT caesarome 2026-08-06T15:22:44Z https://helpforum.sky.com/t5/Broadband/Not-be-put-on/m-p/5337694#M584075 <P>Got no internet and got arrived&nbsp;</P> Thu, 06 Aug 2026 15:17:22 GMT https://helpforum.sky.com/t5/Broadband/Not-be-put-on/m-p/5337694#M584075 Kerry22367 2026-08-06T15:17:22Z https://helpforum.sky.com/t5/Broadband/Not-be-put-on/m-p/5337697#M584077 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748776">@Kerry22367</a>&nbsp;wrote:<BR /> <P>and got arrived&nbsp;</P> <HR /></BLOCKQUOTE> <P>Sorry this makes no sense ?</P> <P>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 06 Aug 2026 15:22:44 GMT https://helpforum.sky.com/t5/Broadband/Not-be-put-on/m-p/5337697#M584077 caesarome 2026-08-06T15:22:44Z