https://helpforum.sky.com/t5/Broadband/Issues-with-broadband/m-p/5337638#M584055 Having issues with my broadband over the past few days, children unable to stream constantly loading having to use internet data. I've checked my internet connection several times but shows no issues. Since having this new fibre fitted feels like have constant connection issues Thu, 06 Aug 2026 14:30:44 GMT Jodie688 2026-08-06T14:30:44Z https://helpforum.sky.com/t5/Broadband/Issues-with-broadband/m-p/5337638#M584055 Having issues with my broadband over the past few days, children unable to stream constantly loading having to use internet data. I've checked my internet connection several times but shows no issues. Since having this new fibre fitted feels like have constant connection issues Thu, 06 Aug 2026 14:30:44 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-broadband/m-p/5337638#M584055 Jodie688 2026-08-06T14:30:44Z https://helpforum.sky.com/t5/Broadband/Issues-with-broadband/m-p/5337648#M584059 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748735">@Jodie688</a>&nbsp;wrote:<BR />Having issues with my broadband over the past few days, children unable to stream constantly loading having to use internet data. I've checked my internet connection several times but shows no issues. Since having this new fibre fitted feels like have constant connection issues<HR /></BLOCKQUOTE><P>Assuming it is Full Fibre you had&nbsp;installed&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748735">@Jodie688</a>&nbsp;? Which hub do you have, is it the white one? You <A title="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank" rel="noopener">can check here</A> if it helps.</P><P>&nbsp;</P><P>When you say you have checked your internet connection, do you mean using the service checker in MySky? Have you power cycled the ONT at all (the box on the wall the full fibre goes into then connects to the hub)?</P> Thu, 06 Aug 2026 14:39:20 GMT https://helpforum.sky.com/t5/Broadband/Issues-with-broadband/m-p/5337648#M584059 stereohaven 2026-08-06T14:39:20Z