https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/5336485#M583727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746723">@JT13_</a>&nbsp;</P> <P>We are customers here so you are not talking to Sky.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 05 Aug 2026 09:20:30 GMT caesarome 2026-08-05T09:20:30Z https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/5336459#M583723 <P>This is the second day that Wi-Fi connection has been lost. Can this be looked into thanks&nbsp;</P> Wed, 05 Aug 2026 08:52:23 GMT https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/5336459#M583723 JT13_ 2026-08-05T08:52:23Z https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/5336485#M583727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746723">@JT13_</a>&nbsp;</P> <P>We are customers here so you are not talking to Sky.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 05 Aug 2026 09:20:30 GMT https://helpforum.sky.com/t5/Broadband/No-Wi-Fi-connection/m-p/5336485#M583727 caesarome 2026-08-05T09:20:30Z