No WiFi again

Beck11 — Wed, 05 Aug 2026 02:56:59 GMT

Every day my WiFi is cutting out or running slow and it's becoming a serious irritation now.

Re: No WiFi again

Daniel0210 — Wed, 05 Aug 2026 03:17:09 GMT

@Beck11
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up of Sky customers helping other Sky customers with additional help from Superusers like myself.

As you've posted at 3:56 in the morning it's worth pointing out that when there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

topic Re: No WiFi again in Broadband

No WiFi again

Re: No WiFi again