https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out/m-p/5335908#M583587 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746987">@John_McIntyre</a>&nbsp;is it a WiFi or broadband issue. The two are different and you nedd to identify which it is most easily done by looking at tge lights on the hub&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;when the issue happens. If the briadband connection is dropping then you need to report the issue to Sky.</P> <P>&nbsp;</P> <P>However if the issue is poor WiFi in your home you may nedd a booster.</P> Tue, 04 Aug 2026 15:47:45 GMT Chrisee 2026-08-04T15:47:45Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out/m-p/5335884#M583576 Wifi keeps dropping out Tue, 04 Aug 2026 15:18:18 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out/m-p/5335884#M583576 John_McIntyre 2026-08-04T15:18:18Z https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out/m-p/5335908#M583587 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746987">@John_McIntyre</a>&nbsp;is it a WiFi or broadband issue. The two are different and you nedd to identify which it is most easily done by looking at tge lights on the hub&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;when the issue happens. If the briadband connection is dropping then you need to report the issue to Sky.</P> <P>&nbsp;</P> <P>However if the issue is poor WiFi in your home you may nedd a booster.</P> Tue, 04 Aug 2026 15:47:45 GMT https://helpforum.sky.com/t5/Broadband/Wifi-keeps-dropping-out/m-p/5335908#M583587 Chrisee 2026-08-04T15:47:45Z