https://helpforum.sky.com/t5/Broadband/Unable-to-connect-to-internet/m-p/5335844#M583566 <P>I have restarted my Sky max hub and the light is solid white but no devices can connect to it. Phones connect and then disconnect immediately. Laptops connect but state no internet connection. Sonos and Ring cameras also can't connect. Done the service checker about 15 times and it says all is okay.&nbsp;</P> Tue, 04 Aug 2026 14:33:12 GMT Madsocks95 2026-08-04T14:33:12Z https://helpforum.sky.com/t5/Broadband/Unable-to-connect-to-internet/m-p/5335844#M583566 <P>I have restarted my Sky max hub and the light is solid white but no devices can connect to it. Phones connect and then disconnect immediately. Laptops connect but state no internet connection. Sonos and Ring cameras also can't connect. Done the service checker about 15 times and it says all is okay.&nbsp;</P> Tue, 04 Aug 2026 14:33:12 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-connect-to-internet/m-p/5335844#M583566 Madsocks95 2026-08-04T14:33:12Z https://helpforum.sky.com/t5/Broadband/Unable-to-connect-to-internet/m-p/5335976#M583601 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746937">@Madsocks95</a>&nbsp;try powering down the hub for an hour and then restarting it which can clear an issue at Sky's end which can givecthe symptoms you report.</P> Tue, 04 Aug 2026 17:08:21 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-connect-to-internet/m-p/5335976#M583601 Chrisee 2026-08-04T17:08:21Z