Mr Neil smale

Neil268 — Tue, 04 Aug 2026 01:25:21 GMT

My shy tv not workin

Re: Mr Neil smale

Neil268 — Tue, 04 Aug 2026 01:35:01 GMT

Still not workin

TrevorBettle — Tue, 04 Aug 2026 02:10:04 GMT

My wi-fi & broadband not working for around 10mins so far

Daniel0210 — Tue, 04 Aug 2026 04:22:04 GMT

I presume you mean broadband @Neil268?

When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.