https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335268#M583415 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2009007">@outheir</a>&nbsp;</P> <P>We are customers here so we will reply when we can.</P> <P>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Mon, 03 Aug 2026 21:18:24 GMT caesarome 2026-08-03T21:18:24Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335235#M583404 .my WiFi is not working in all my rooms Mon, 03 Aug 2026 20:45:46 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335235#M583404 outheir 2026-08-03T20:45:46Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335263#M583413 I cannot get WiFi in some of my rooms. The puck extender is very hot Mon, 03 Aug 2026 21:14:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335263#M583413 outheir 2026-08-03T21:14:52Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335265#M583414 I asked a question and got no reply Mon, 03 Aug 2026 21:16:00 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335265#M583414 outheir 2026-08-03T21:16:00Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335268#M583415 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2009007">@outheir</a>&nbsp;</P> <P>We are customers here so we will reply when we can.</P> <P>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> <P><BR />Alternatives are homeplugs or your own mesh network.</P> Mon, 03 Aug 2026 21:18:24 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5335268#M583415 caesarome 2026-08-03T21:18:24Z