https://helpforum.sky.com/t5/Broadband/Password-wrong/m-p/5335126#M583370 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746171">@Mark856</a>&nbsp;<BR />If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.</P> Mon, 03 Aug 2026 18:38:48 GMT caesarome 2026-08-03T18:38:48Z https://helpforum.sky.com/t5/Broadband/Password-wrong/m-p/5335095#M583363 <P>I can't log onto my phone it says the sky password is not correct&nbsp;</P> Mon, 03 Aug 2026 18:17:00 GMT https://helpforum.sky.com/t5/Broadband/Password-wrong/m-p/5335095#M583363 Mark856 2026-08-03T18:17:00Z https://helpforum.sky.com/t5/Broadband/Password-wrong/m-p/5335126#M583370 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4746171">@Mark856</a>&nbsp;<BR />If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.</P> Mon, 03 Aug 2026 18:38:48 GMT https://helpforum.sky.com/t5/Broadband/Password-wrong/m-p/5335126#M583370 caesarome 2026-08-03T18:38:48Z https://helpforum.sky.com/t5/Broadband/Password-wrong/m-p/5335129#M583373 <P>This is exactly the same for me just now and tv and Alexa are not connected to WiFi. Rebooted hub and completed broadband service check and it says it is all fine but it's not?&nbsp;</P> Mon, 03 Aug 2026 18:39:00 GMT https://helpforum.sky.com/t5/Broadband/Password-wrong/m-p/5335129#M583373 NB202 2026-08-03T18:39:00Z