topic Re: Router Box Temperature in Broadband https://helpforum.sky.com/t5/Broadband/Router-Box-Temperature/m-p/5334828#M583292 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4745852">@Spangles1892</a>&nbsp;ifvthe Sky hub is too hot to hold your hand on then call Sky to get it replaced. It is very unlikely to catch fire but clearly it could be a safety hazard. Like all electrronic devices it has to lose heat which normally is done through the vents in the casecso make sure it is in the open notbin a stack with other equipment, out of direct sun, the right way up which for most current designs is vertical and not on a carpet or similar which can block the vents on the base..&nbsp;</P> Mon, 03 Aug 2026 14:51:23 GMT Chrisee 2026-08-03T14:51:23Z Router Box Temperature https://helpforum.sky.com/t5/Broadband/Router-Box-Temperature/m-p/5334771#M583277 <P>My Sky router box is extremely warm to the point I'm concerned it might actually go on fire I've turned it off to allow it cool but as soon as I turned it on again it is very hot to touch. I have been having intermittent issues with both my Sky Q box and my internet connection I'm not sure if it is to do with the temperature of the router&nbsp;</P> Mon, 03 Aug 2026 13:51:51 GMT https://helpforum.sky.com/t5/Broadband/Router-Box-Temperature/m-p/5334771#M583277 Spangles1892 2026-08-03T13:51:51Z Re: Router Box Temperature https://helpforum.sky.com/t5/Broadband/Router-Box-Temperature/m-p/5334828#M583292 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4745852">@Spangles1892</a>&nbsp;ifvthe Sky hub is too hot to hold your hand on then call Sky to get it replaced. It is very unlikely to catch fire but clearly it could be a safety hazard. Like all electrronic devices it has to lose heat which normally is done through the vents in the casecso make sure it is in the open notbin a stack with other equipment, out of direct sun, the right way up which for most current designs is vertical and not on a carpet or similar which can block the vents on the base..&nbsp;</P> Mon, 03 Aug 2026 14:51:23 GMT https://helpforum.sky.com/t5/Broadband/Router-Box-Temperature/m-p/5334828#M583292 Chrisee 2026-08-03T14:51:23Z