https://helpforum.sky.com/t5/Broadband/Understanding-my-bill/m-p/5334540#M583214 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283092">@Georgia54</a>&nbsp;</P> <P>If this bill was created before Sky Broadband was cancelled then it has to be paid before it can be refunded back to you.</P> <P>&nbsp;</P> <P>Tou say you haven't used it for a few days so did you contact Sky and give them 14 days notice to cancel or have you moved to a different supplier ?</P> Mon, 03 Aug 2026 09:12:22 GMT caesarome 2026-08-03T09:12:22Z https://helpforum.sky.com/t5/Broadband/Understanding-my-bill/m-p/5334496#M583202 <P>I need help understand why I've been charged £38 for this month when I don't have the sky box any more and haven't used it for a few days now.</P> Mon, 03 Aug 2026 08:07:15 GMT https://helpforum.sky.com/t5/Broadband/Understanding-my-bill/m-p/5334496#M583202 Georgia54 2026-08-03T08:07:15Z https://helpforum.sky.com/t5/Broadband/Understanding-my-bill/m-p/5334540#M583214 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4283092">@Georgia54</a>&nbsp;</P> <P>If this bill was created before Sky Broadband was cancelled then it has to be paid before it can be refunded back to you.</P> <P>&nbsp;</P> <P>Tou say you haven't used it for a few days so did you contact Sky and give them 14 days notice to cancel or have you moved to a different supplier ?</P> Mon, 03 Aug 2026 09:12:22 GMT https://helpforum.sky.com/t5/Broadband/Understanding-my-bill/m-p/5334540#M583214 caesarome 2026-08-03T09:12:22Z