https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5334421#M583187 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4745457">@SS1278</a>&nbsp;if your broadband connection was down and you had reported the loss to Sky you are due automatic compensation see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> <P>&nbsp;</P> <P>Note Broadband is not the same as WiFi which refers to the connection between the hub and the device which is not covered by the scheme.&nbsp;</P> Mon, 03 Aug 2026 05:51:42 GMT Chrisee 2026-08-03T05:51:42Z https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5334409#M583184 <P>Our WiFi was down for 3 weeks. I had to purchase additional data on my phone. Can I claim compensation for this?&nbsp;</P> Mon, 03 Aug 2026 04:54:00 GMT https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5334409#M583184 SS1278 2026-08-03T04:54:00Z https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5334421#M583187 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4745457">@SS1278</a>&nbsp;if your broadband connection was down and you had reported the loss to Sky you are due automatic compensation see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/auto-compensation" target="_blank">Customer Auto-Compensation | Sky Help | Sky.com</A></P> <P>&nbsp;</P> <P>Note Broadband is not the same as WiFi which refers to the connection between the hub and the device which is not covered by the scheme.&nbsp;</P> Mon, 03 Aug 2026 05:51:42 GMT https://helpforum.sky.com/t5/Broadband/Compensation/m-p/5334421#M583187 Chrisee 2026-08-03T05:51:42Z