topic Re: Playstation Portal Cloud Streaming does not Work in Broadband

Playstation Portal Cloud Streaming does not Work

Xtopher93 — Sat, 01 Aug 2026 14:38:45 GMT

Hi - I have my Playstation Portal that can cloud stream from Sony, however it does not work on the Sky Wifi (White Router Box).

It works fine on all other devices, and I never had issues with BT previously. It works if I tether off of my phone.. I believe it could be the firewall but Sky restricts a lot of the settings on the router, have tried all of the fixes I could think of and those suggested online. Resetting, disconnecting, turning off the Sky firewalls but nothing works (Ipv6 to Ipv4 etc...). Hoping for some help please.

Re: Playstation Portal Cloud Streaming does not Work

caesarome — Sat, 01 Aug 2026 15:24:31 GMT

@Xtopher93

Have you tried lowering or disabling your broadband shield settings ?

You can do this via the MySky app or online here:

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

Re: Playstation Portal Cloud Streaming does not Work

Xtopher93 — Sun, 02 Aug 2026 18:16:47 GMT

Yes, was part of the potential fixes I previously tried but still does not work.

Re: Playstation Portal Cloud Streaming does not Work

TheJardashians — Sun, 02 Aug 2026 18:43:09 GMT

Currently having the same issue with my Playstaion Portal, unable to connect to streaming service. Had previously worked but suddenly just stopped. Honestly thinking why did I move to Sky, Virgin Media never had any issues