Router needs reset everyday

Scotth78 — Sun, 02 Aug 2026 08:54:30 GMT

On a daily basis my router has to be turned off to allow access to internet, this is then not allowing sky q boxes to stay connected.

looks like the router has a fault

could you replace the router

regards Scott

Re: Router needs reset everyday

Jason- — Mon, 03 Aug 2026 08:18:57 GMT

Hello @Scotth78,

Thanks for taking the time to join our Community and sorry to see you're having problems with your router which is causing issues with your Sky Q boxes😕

I'll send you an invite to a private chat shortly and we can look into this for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

topic Router needs reset everyday in Broadband

Router needs reset everyday

Re: Router needs reset everyday