https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/5332841#M582822 <P>WiFi not connecting to tv or our mobile phones. We have unplugged router and checked all troubleshooting advice on tv but still not working.&nbsp;</P> Sat, 01 Aug 2026 05:45:44 GMT Ros24 2026-08-01T05:45:44Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/5332841#M582822 <P>WiFi not connecting to tv or our mobile phones. We have unplugged router and checked all troubleshooting advice on tv but still not working.&nbsp;</P> Sat, 01 Aug 2026 05:45:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/5332841#M582822 Ros24 2026-08-01T05:45:44Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/5332861#M582832 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4743977">@Ros24</a>&nbsp;check the lights on your Sky hub see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>If the hub is connected to the exchange have the devices affected connected to this hub before? If they hacexwhst has changed? Do other devices connect?</P> <P>&nbsp;</P> <P>If the hub is nit connected run the online service checker which takes up to an hour to pick up a dropped connection but once it does is the easiest way to get help as it can book an engineercshould one be required.</P> Sat, 01 Aug 2026 07:00:18 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connected/m-p/5332861#M582832 Chrisee 2026-08-01T07:00:18Z