topic Re: Replace Sky Router in Broadband

Replace Sky Router

Tomc1987 — Fri, 31 Jul 2026 21:42:45 GMT

I need a replacement router as it has been dropping connection 10+ times in the last fortnight. We have had it for quite a while... maybe even 10+ years?

Re: Replace Sky Router

Daniel0210 — Sat, 01 Aug 2026 02:24:43 GMT

@Tomc1987

If you've had it that long it's probably no longer receiving security updates in which case you should have had an email in the last 18 months to replace it free of charge. My Sky Q hub was replaced in February 2025.

You will need to contact Sky when the lines reopen and discuss your options.

Re: Replace Sky Router

caesarome — Sat, 01 Aug 2026 04:35:45 GMT

@Tomc1987

Does this link work for you:

https://sky.com/skyhuboptions

Re: Replace Sky Router

Tomc1987 — Sat, 01 Aug 2026 05:03:07 GMT

Amazing - thank you. This has worked