https://helpforum.sky.com/t5/Broadband/weak-signal/m-p/5331986#M582628 <P>constantly losing signal and having the red light on but having to switch it on and off with the electric to try and get it back on and not want to keep doing this</P> Fri, 31 Jul 2026 06:21:43 GMT jessebey 2026-07-31T06:21:43Z https://helpforum.sky.com/t5/Broadband/weak-signal/m-p/5331986#M582628 <P>constantly losing signal and having the red light on but having to switch it on and off with the electric to try and get it back on and not want to keep doing this</P> Fri, 31 Jul 2026 06:21:43 GMT https://helpforum.sky.com/t5/Broadband/weak-signal/m-p/5331986#M582628 jessebey 2026-07-31T06:21:43Z https://helpforum.sky.com/t5/Broadband/weak-signal/m-p/5332126#M582662 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4743069">@jessebey</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 31 Jul 2026 09:16:58 GMT https://helpforum.sky.com/t5/Broadband/weak-signal/m-p/5332126#M582662 caesarome 2026-07-31T09:16:58Z