topic Re: Problem connecting laptop to new router in Broadband https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331905#M582596 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169811">@Mrs_Monty</a>&nbsp;</P> <P>Is your old router unplugged from the mains ?</P> Thu, 30 Jul 2026 20:48:05 GMT caesarome 2026-07-30T20:48:05Z Problem connecting laptop to new router https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331827#M582575 <P>We have recently upgraded to a sky max hub and everything connects ok except my laptop which only shows the old WiFi network. Can anyone help?</P> Thu, 30 Jul 2026 18:32:39 GMT https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331827#M582575 Mrs_Monty 2026-07-30T18:32:39Z Re: Problem connecting laptop to new router https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331834#M582579 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169811">@Mrs_Monty</a>&nbsp;wrote:<BR /> <P>which only shows the old WiFi network. Can anyone help?</P> <HR /></BLOCKQUOTE> <P>You should be able to get it to forget that network by right clicking on it and selecting forget. Then make sure it is searching for all available networks.</P> Thu, 30 Jul 2026 18:39:05 GMT https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331834#M582579 caesarome 2026-07-30T18:39:05Z Re: Problem connecting laptop to new router https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331882#M582590 <P>I've done that but still see the old network and not the new one. I did read on here that a sky box can still emit the old WiFi which is why it shows on the list, it does on my phone.&nbsp;</P> Thu, 30 Jul 2026 19:54:08 GMT https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331882#M582590 Mrs_Monty 2026-07-30T19:54:08Z Re: Problem connecting laptop to new router https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331905#M582596 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169811">@Mrs_Monty</a>&nbsp;</P> <P>Is your old router unplugged from the mains ?</P> Thu, 30 Jul 2026 20:48:05 GMT https://helpforum.sky.com/t5/Broadband/Problem-connecting-laptop-to-new-router/m-p/5331905#M582596 caesarome 2026-07-30T20:48:05Z