topic Re: wifi coverage in Broadband

wifi coverage

MikeL8506 — Thu, 30 Jul 2026 10:46:36 GMT

The wi-fi coverage drops out on a regular basis so have been trying to obtain more maxpods to enhance/boost coverage where it is needed ( previously with BT and had 3 boosters ) but without success. Don't really need an engineer visit to do this and would welcome additional maxpods being sent to see if this is a solution.

Re: wifi coverage

caesarome — Thu, 30 Jul 2026 11:18:56 GMT

@MikeL8506 wrote:

Don't really need an engineer visit to do this and would welcome additional maxpods being sent to see if this is a solution.

Sky has a policy of sending an engineer when more than one is ordered so a visit will be required.

Re: wifi coverage

MikeL8506 — Thu, 30 Jul 2026 12:09:26 GMT

So HOW do you arrange an engineer visit please ?

Re: wifi coverage

caesarome — Thu, 30 Jul 2026 12:10:28 GMT

@MikeL8506

You would need to contact Sky:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.