topic Re: Poor internet and wifi connection in Broadband

Poor internet and wifi connection

pb1974 — Thu, 30 Jul 2026 10:53:45 GMT

Been on Sky full Fibre Gigafast since April and is getting progressively worse. I am paying a fortune each month for very poor service and trying to speak to someone is like pulling teeth. I am losing internet connection on a daily basis, running checks which surprise always comes back green and no issues, having to reset the hub and sky q boxes so they connect. is anyone having similar issues?

Re: Poor internet and wifi connection

caesarome — Thu, 30 Jul 2026 11:22:06 GMT

@pb1974

Where is your broadband hub located and is it out in the open and is it anywhere near your Sky Q box ?

Re: Poor internet and wifi connection

pb1974 — Thu, 30 Jul 2026 11:25:40 GMT

the hub is located around 2 foot from the sky q and has nothing covering it

Re: Poor internet and wifi connection

caesarome — Thu, 30 Jul 2026 11:27:08 GMT

Is using a ethernet cable to connect the Q box to the hub possible ?