https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5330298#M582232 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4741106">@Joro_3711</a>&nbsp;wrote:<BR />It needs a network profile refresh from your end."<HR /></BLOCKQUOTE> <P>As we are customers here who help each other you will need to call Sky about this.</P> Wed, 29 Jul 2026 04:38:39 GMT caesarome 2026-07-29T04:38:39Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5330253#M582211 "My broadband stopped working out of nowhere. My white Openreach box has solid green PON and LOS lights, but my Max Hub is stuck slowly flashing green. I have already checked that the cable is firmly in Port 4 and completed a full 30-second WPS factory reset. It needs a network profile refresh from your end." Tue, 28 Jul 2026 22:24:51 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5330253#M582211 Joro_3711 2026-07-28T22:24:51Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5330298#M582232 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4741106">@Joro_3711</a>&nbsp;wrote:<BR />It needs a network profile refresh from your end."<HR /></BLOCKQUOTE> <P>As we are customers here who help each other you will need to call Sky about this.</P> Wed, 29 Jul 2026 04:38:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/5330298#M582232 caesarome 2026-07-29T04:38:39Z