WiFi dropped

Zoebradley — Tue, 28 Jul 2026 23:47:28 GMT

No WiFi connection however presenting as fine on the app

Re: WiFi dropped

Col45 — Tue, 28 Jul 2026 23:51:59 GMT

Same for my sky broadband - but it's definitely down

TP18 — Wed, 29 Jul 2026 00:33:08 GMT

Same - sky test shows it's ok, but no WiFi connection to any device

Dee7575 — Wed, 29 Jul 2026 02:34:06 GMT

Mine is down too. All test show as working 🙄

Daniel0210 — Wed, 29 Jul 2026 04:08:44 GMT

@Zoebradley @TP18 @Col45 @Dee7575
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.