https://helpforum.sky.com/t5/Broadband/Solid-red-light/m-p/5330020#M582151 <P>I've tested my broadband connection and WIFI and both say everything is ok but the router has a solid red light and isn't connected to anything. I've tried reset for 30 seconds. It's not over heating. Unplugged for a while but nothing has changed.&nbsp;</P> Tue, 28 Jul 2026 17:08:55 GMT Jake113 2026-07-28T17:08:55Z https://helpforum.sky.com/t5/Broadband/Solid-red-light/m-p/5330020#M582151 <P>I've tested my broadband connection and WIFI and both say everything is ok but the router has a solid red light and isn't connected to anything. I've tried reset for 30 seconds. It's not over heating. Unplugged for a while but nothing has changed.&nbsp;</P> Tue, 28 Jul 2026 17:08:55 GMT https://helpforum.sky.com/t5/Broadband/Solid-red-light/m-p/5330020#M582151 Jake113 2026-07-28T17:08:55Z https://helpforum.sky.com/t5/Broadband/Solid-red-light/m-p/5330026#M582152 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4741110">@Jake113</a>&nbsp;</P> <P><SPAN>The service checker doesn't necessarily disclose a problem immediately and there can be an hour plus delay before it picks up a lost connection which is why on here we tend to advise on trying it again later.</SPAN></P> <P>&nbsp;</P> <P><SPAN>This link explains the lights on the various hubs</SPAN></P> <P><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;</P> Tue, 28 Jul 2026 17:14:49 GMT https://helpforum.sky.com/t5/Broadband/Solid-red-light/m-p/5330026#M582152 Daniel0210 2026-07-28T17:14:49Z